Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. LFH flights service have been deteriorating significantly both on the ground and on air. not inclined to argue with the German police as a foreigner! Vueling flight booked via British Airways - luggage query 6:52 pm. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. What are Lufthansas Economy Light fares? Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . dont follow the news when it comes to LH and Jews. The representative will be able to help you with any questions or concerns you have about your Reservation. Welcome to Ryanair no 2. You will be asked to enter your information and then directed to a customer service representative. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Also, there are negotiations scheduled on the 2/22-23. B) Why are you not refunding them when you change their seats ? In addition, you can enter passport and . I hope Im never forced to need that airline again. I can't believe I really did this for more UA PQP. Have connected through MUC a few times from non -Schengen countries and no issues at all. If you have a credit card that pays for such fees then this would be a charge the benefit would include. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. I find them a pain, yet a necessary evil at times. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. (From economy to premium economy). Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. One journey, countless possibilities: your upgrade to First Class on You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Based in New Delhi, India. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. :), https://www.lufthansa.com/de/de/economy-light-tarif, (Just above the FAQ and right below the baggage calculator.). Any free seat assignment option for *S or *G? Economy class on Lufthansa is a bit more comfortable thanks to better seats. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. This means that every time you visit this website you will need to enable or disable cookies again. Please view our advertising policy page for additional details about our partners. At least my United Premium Economy seats never changed and my departure is on time Lufthansa is a new RYANAIR. Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. I picked our seats and were given our boarding passes the next day at the airport. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Re: Lufthansa seat reservations are not possible on this flight. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Fly with Lufthansa Airlines The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. I flew Eco light last week from LAX to FRA and Im Hey there, Shame on you Luftansa ! Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. Fees already paid will not be refunded. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. I had to pay $280 US to check one. Lufthansa has lost its good reputation as it used to be. Done with code shares for now and Lufthansa . Re: Lufthansa seat reservations are not possible on this flight. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. See more about our ethics policies here. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Isnt the stamp something they find on their own when they flip through you passport when you depart? Turkish took good care of me - but I thought it was strange. aisle seat, window seat, seat with more legroom). Seat Reservations on Lufthansa operated flights when booked through While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Booked on United, connecting in Munich to Lufthansa. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Seat assignment on Lufthansa flight booked through united To request the refund, you must call the Service Centre. 5 years ago. At the Austrian Airlines Service Center. You do not meet the conditions for sitting in an emergency exit row. This has been skewed for a long time in favor of Euro pricing- now more than ever. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. The seat is reserved at least 52 hours before departure. About 12 years ago, I bought flights on Delta that put me on Air France iron. standard seat, seat in the preferred seating zone, seat with more legroom). 4. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Seat reservation | Austrian Airlines Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. Lufthansa Unveils New First Class and Business Class Seats Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. the United website and the Lufthansa website. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. I had to pay $70 to ensure a seat with my husband. But not on a train that would get me to Munich on time! I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Honestly one has to look closely and I am not sure they do. On the plane it was obvious that there were many open economy seats. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. On neither leg did we have the seats I originally selected. Easy! What do you think about Lufthansa's new seat policy? Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. Yes. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. You can only switch your seat to another seat or at a lower price. Wont recommend anyone to fly with LFH. With a 180-degree recline, these seats can become flatbeds. Who benefits from this code share malarkey? You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. In such a case, you can change seats free of charge. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. So yeah, you can bet that youll most likely be assigned a middle seat, and if you dont want that, you can pay a 25 (or $35) fee for the privilege of being assigned a better seat. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Jo Jo RabbitThanks! A client support delegate will be glad to help you. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Payment flexibility Book now, pay later. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. I have confirmed seats for those chosen seats weeks in advance. The amendment fee is payable once per leg of the trip. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. While reserving a spot on the web, you should give a similar data as while reserving a . I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? Lufthansa Operations need to be shut down. Some of these are linked to specific airlines. Pretty soon, they should all be wearing Black Shirts and a Swastika. https://www.lufthansa.com/de/de/Sitzplatzreservierung. Save. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. This topic has been closed to new posts due to inactivity. Saturday, the airports are likely to be extra busy. FAQ Seat Reservation | Austrian Airlines ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Lufthansa Airlines1(844) 822-0538Ticket Reservation Number Almost all seats on the Lufthansa fleet have moveable armrests which make access to . 7. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. You have successfully joined our subscriber list. BTW , " Martin" is an idiot! The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. Not worth it. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Seat reservation - flyedelweiss.com Premier upgrades on ANA or Lufthansa | United Airlines Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Lufthansa Airlines 1(844) 822-0538 Reservation Number When the checks from Lufty stop coming in. To the point of even threatening the Police. I ask him for his name he refuses. Using your booking code you have access to all your flights. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Now, you have more time to plan your trip while securing the flight for your expected dates. Cheap Flights, Plane Tickets & Airline Deals - Expedia airlines - Seat selection when using online booking sites - Travel Lufthansa +1830299(3190) Group Reservation Number I look at him and go, wow. The flight reservation is confirmed (no waiting list bookings). Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. Never understood how seat reservations are lost. I am back to square one Having paid for seats and having them disappear. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Service and perks were mediocre at best. 7. Issuance of travel documents (tickets) 14 days before departure. Cheap Flights, Airline Tickets & Airfare Deals | KAYAK I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Per Lufthansa website. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Without the warning it took 1.5 hrs. The A350s will have three suites with up to four seats each. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . Help with Scoot booking 5:28 pm. When does the Skytrax rating get updated? Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? When I got on the plane, there was somebody in my seat. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare.