I hope those neighbours tipped him well as he was so devoted. NCL introduces concierge service for top guests - Travel Weekly Enrollment required. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Evening turndown service of guests beds. Complimentary private transfer from pier to airport. Serve a welcome glass of Champagne upon arrival to your cabin. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Firstly to request service to which he informed them he would be with them shortly as he was with another guest. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. They will arrange speciality dining at your request, get you priority tendering when required. Then watch the moonlight dance on the waves from your private terrace. Terms apply to the offers listed on this page. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. This suite also includes a separate living room area, and balcony. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Champagne, custom selection of liquor, fruit, bottled water and sodas. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Butler service is something usually offered to passengers who've booked a top-level suite. .One family cruise we were in Cagneys. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. DECK 18. ft.*, the Deluxe Owners Suite pampers up to six guests. It will likely also be in accordance with the level of personalized service that you recieve. Retired Asst. and I hope that NCL doesn't do any tinkering with it. DECK 19. There is also a private sauna reserved for guests of The Haven. There are certain times of the day such as breakfast and early evening when they can be very busy. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Check out each port from your private balcony. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. This website uses cookies. However, the generally accepted minimum is $10-15 per day. We'll run a soft credit check to find special offers, but it wont affect your credit score. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. They also supervise the room steward and makes sure things are done properly. Fancy enjoying breakfast while taking in a sunrise over the ocean? Concierge. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. To find out more, please. Available on Norwegian Dawn and Norwegian Star. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. LauraS Part of that service comes with even more perks if you sail in The Haven and Suites. Your Royal Genie will arrange for a special celebration just for you. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Our butler brought a full breakfast to us every morning. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? You'll feel like a VIP -- and you are one! On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Use them, and reward as appropriate. Special Haven menus for The Haven Restaurant and in-suite dining. Started June 21, 2021, By Call me with your order and I will set up your room." Is your point person for information on ship happenings day-to-day. That was also fabulous to be able to graze while all 4 of us got ready for the day. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. With up to 1,392 sq. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. The magic starts before you even board the cruise. If you forget let say your jacket and your in the theater you call your butler. 1,382 sq. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. I have had 2 NCL cruises in suites. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. I admittedly didn't read through them all but it's a good starting point at least! Name of lounge: The Haven Lounge. //Norwegian Encore Deck Plans, Layouts, Pictures, Videos Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Therefore, most passengers generally tip with cash. They're pretty spectacular! Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Butler and Concierge are not included in the Daily Service Charge. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. LauraS Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. This site does not include all credit card companies or all available credit card offers. Available on Pride of America, Norwegian Dawn and Norwegian Star. Stay close to them with our convenient connecting staterooms. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. I write this because there was one occasion when the Butler was attending to our meal in our room. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Next morning I could hobble so was able to go to the restaurant albeit slowly. It would be an awkward situation for the Concierge to escort every suite passenger on board. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. *Square footage and stateroom configuration and capacities vary by ship. What is the cheapest month to book a cruise? phone to call my cabin mates - it works ! This may be something that is a difference between European standards and American. But the extra services are the real reason cruisers love Disney's Concierge level. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. Home Company Locations Phoenix Concierge Services. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. Thanks to all. By continuing to browse the site you agree to our use of cookies. So don't have to much expectations. What Does A Cruise Ship Butler Do? - Tips For Travellers As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. What is being described on this thread is reality. Butlers aren't run-of-the-mill cabin stewards. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Priority when making specialty dining reservations and entertainment onboard. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Priority when reserving restaurants and entertainment onboard NCL vessels. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. the grandson had a meltdown and dad went to the room. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Butlers - Cruises - Cruise Critic The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. ft.*, you have space for up to eight guests. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. The same cabin called 3 times. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. And be sure to call for butler and concierge service anytime you like. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. There is another thread about tipping the Butler good luck with that one. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. to observe the boarding process and see how smoothly it worked. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Lots of room for everyone. Listing for: Simpson Housing LLLP. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This stateroom type features relaxing and luxurious spa decor. Help you plan and execute a cocktail party you host in your suite. Did you mention that you love grapes? You did not book a suite. Whatever you decide, your first evening onboard is just the beginning! They will also bring. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Hey, you only live once! Part Time Real Estate, Leasing Consultant. Personally, we are happy to go on our own when they let you. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Thanks so much for the "informative" feedback. What is the cost? 19952023, The Independent Traveler, Inc. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). Which Cruise Ships Have Butlers? | Cruise Critic Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). From here, the sky is quite litterally the limit. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. They also explain how you access certain parts of the ship so, for . It was kind of neat. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. It's fun to cruise with a butler at least once. The service operates as a dedicated phone line, available . These Guild of Professional English Butlers are among the best anywhere at sea. 301 Route 17 N, Suite 1150, Rutherford, NJ The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Related: The 5 best cabin locations on any cruise ship. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. 6,694 sq. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It is a cruise ship not Downton Abbey. The first time I let the butler spoil me since I was a suite rookie. Plus Ups are excluded. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Disney cruise ships do not offer butler service. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Hotel. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. As each course came out the butler delivered it to the room. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Related: 21 tips and tricks to make your cruise go more smoothly. Find the right card for you. Just be reasonable in your requests and expectations. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Celebrity Cruises is one of those lines that offer both concierge and butler service. Norwegian Cruise Line Cabin overview - what you need to know Was at St. Johns Bay well over a mile from the ship and as a test used the. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! A, This is a question than I hear many first time cruisers ask but luckily we've never had. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Compare the cost in points or miles to cash, and see which option is best. In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Uber Cash and Uber VIP status is available to Basic Card Member only. In one case I waited in the Lounge for my Butler escort. Fire Chief, September 20, 2017 in Norwegian Cruise Line. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Your butler will also remember your preferences and attend to your every need. Windstars 2023/24 Middle East program kicks off in November. No. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Minisuite is a balcony room with a slightly bigger bathroom. Disney offers a sort of butler service for its concierge-level guests. 957 sq. I love Schweppes bitter lemon, but it's not distributed where I live. Sleeps up to five guests. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. (Enrollment required for select benefits.). Some have just concierges but no butlers. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. I will call him. Please view our advertising policy page for more information. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships.