10 stars!!! 2 months ago. There is a second line of financing exists. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. It may not be copied without the written permission of Ripoff Report. Working at Merlex Auto Group: Employee Reviews | Indeed.com The second bank is ALLY. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Bully there way in and steal your home. MerLex Auto Group - Facebook Will never give them my money. Safe. #1 Luxury Auto Dealer in the Washington, DC Area! and why? I have brought this up to my team and we will be working on improving our sales experience. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Choose a car and the dealer will bring it to you for a no-obligation test drive. Specialties: High End Used Car Sales. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Or at least Bill of Sale. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This time I decided to take to ******** dealer. Ford F150 was advertised at $24,277. Upon arriving at the dealership, the scene was a little chaotic and unorganized. 1105 N Glebe Rd Arlington, VA 22201. 1492 customer reviews of Merlex Auto Group. Blessing in disguise Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Merlex Auto Group. BBB is here to help. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Merlex Auto Group. Was told I signed sold as is and that I didnt purchase warranty. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. The following day I sent additional information pertaining to the sale via text message before they opened. Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe Used Cars for Sale. REBUTTAL BOX High End Used Car Sales. that night, after bringing the car home, lights appeared on the dash! Merlex Auto Group Careers and Employment | Indeed.com There is a very scary word "balloon on the 3-rd page of the Buyer Contract. I have bought over 20 cars in the last 18 years. It was not discussed. On March 16, 2018, Friday, I visited Pentagon Credit Union. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Merlex gave me a great experience. Read more reports about Merlex Auto Group. 192 were here. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. 1. if you can, stay away from these frauds! I guess I was supposed to do HIS job for him. Arlington, VA. learned a lot about cars. Completely Shady, especially Ray the owner. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Merlex Auto Group Instagram The cherry on top is the wash and detail they provide as you are preparing your paper work. Latest check. Merlex needs to apply this principle!!!! i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. Job closed due to COVID so I hardly drove car after that fixed! This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. Merlex - the masters of bait and switch. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Monday. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Closed | Opens at 10:00 AM. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Trash. Horrible customer service. If I could give this business zero starts, I would. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. This is the best way to manage and repair your business reputation. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I was contacted, via e-mail once, and once only!!!! Merlex Auto Group. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Corporate Advocacy Business Remediation and Customer Satisfaction Program. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. All Dealer Home Services must comply with state or local ordinances. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! I was very scared that they will frighten my daughter and neighbors. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Beat local competitors. Off course Nothing! Texted them to tell them and was told to take it to their shop which was fixed! Sales (571) 200-0879. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. BBB Business Profiles are subject to change at any time. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! 40 minutes later I completed a fiancial form. Merlex Auto Group Dealership in Arlington, VA | CARFAX I ha ve never met Walii before this day! Thank you for bringing this to our attention. BBB Business Profiles may not be reproduced for sales or promotional purposes. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. The owner Ray should NOT BE TRUSTED. Very informative. Call no one call you back but before I bought car everybody from there company blowing my phone up. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! I have a video record of it and a witness. Bought a range rover. Otherwise they will come to my home and make to me bad. Called/ texted Merlex to inform them and see what they can do. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! Advertisers above have met our He said no way. Napleton Auto | Federal Trade Commission Directions. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. "Mike" told me that they no longer wanted to do business with me. He replied "just let me know what the issue is and my mechanic will take care of it." I said I was not pleased but sh-t happens. Why is this public record being published online? Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. How those businesses take care of those complaints is what separates good businesses from the rest. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. I contacted Capital One to look into this loan! Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Used Merlex Auto Group for Sale (with Photos) - CarGurus Merlex Auto Group Reviews - Arlington, VA | Cars.com Merlex Auto Group - Used Car Dealer - Dealership Ratings I called about the same car on three different days over the course of three weeks. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Very unorganized and fake professional. plenty of opportunity to grow depending on what you would like to do. I Talked with a sales person who handed me the set of keys and walked away. This was the most stressful experience I've ever had buying a car. You are absolutely right that we should have done a better job of following up with you properly. No problem I was told. Can be upwards of $3000.00 On top of vehicle cost. How those businesses take care of those complaints is what separates good businesses from the rest. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. There was a problem with your loan.". Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. All rights reserved. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Verify to immediately update business information, respond to reviews, and more! I would love to see how they are booking their vehicles to the bank. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. Check reviews anywhere about this place! Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Easy, done. 5 hours later I received a random text from a different sales rep asking how my test drive went. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Even called me several days later to say car was there, but you told me wasnt before. Court documents are not available for this case. Bought the car was clean everything was ready. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. GoooooooooooooooooooooooooooooooDdddffff. 72 Verified Reviews. Beware! I get to the dealership and the truck was not in the lot. They outsource all of their work to Philippines who do not know the basics of the English language. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. 1105 N Glebe Road, Arlington, VA 22201. Visit Merlex Auto Group. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. The car I made an appointment to see and drove 90 minutes for was not on the lot. Another car stalled out and wouldn't restart within 50 feet of the lot. This was not what was discussed. I asked to provide me with absent pages in my Purchase Documents set. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Established in 2014. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. International Association of Better Business Bureaus. View all hours. Its HIS car, not mine. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Want to share your experience with this dealership? Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . He was very knowledgeable, thorough, kind, and most importantly very honest. I was scared that they will break my doors, windows and home stuff. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. :$6K . Ripoff Report has an exclusive license to this report. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: They are hard to deal with and VERY unprofessional!! Good. Child safety. JULIAN TOOK VERY GOOD CARE OF ME. 1 mile away. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. BBB reports on known marketplace practices. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! On April 3, 2018 I got a bill and welcome letter from Ally Financing. 3.7. YOU HAVE BEEN WARNED! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. BBB Business Profiles generally cover a three-year reporting period. We inform our customers with the most accurate information we have at the time. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Merlex Auto Group. From this document I defined the total selling price for the car. WOW that's great service, I expected a ride not to be taken for a ride. Dont click on those slick Ads! On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 185 were here. we have that vehicle on the lot and come and talk to Jessie. 1105 N Glebe Rd Copyright 1997-2023 Ripoff Report. strict standards for business conduct. Case Details Parties Dockets. Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits Initially I showed him a car that Id settle for but wasnt in love with. File your review. For more specific results for "merlex-auto-group". I continued to call, he would not respond yet he was completely available prior to selling the car. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. Consumers want to see how a business took care of business. Customer service horrible suppose to refund me for oil change haven't got back with me. Also he said that the total due is about $27,000. i texted him to see what was the hold up he told me to "contact Walter". Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Consumers love to do business with someone that can admit mistakes and state how they made improvements. After that call, employee Sid gave me Bill of Sale. Dont trust this dealer! Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Life's too short, are keep it up and yours will. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Merlex Stucco Class Action Settlement - Top Class Actions BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. Please teach how to cancel this Certificate of Title. This profile is powered by Birdeye. The Purchase Documents set is thinner by 1/3. Who's crazy enough to start this website? Merlex Auto Group Sales Position. Compare pay for popular roles and read about the team's work-life balance. Sales: (703) 685-9312. She indicated she would get with him to check the status. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. There I was told that car needed a new engine! Hiding negative complaints is only a Band-Aid. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Grace told me to contact Mike ASAP so I did. Find more than 112,707 complaints| Ripoff Report WARNING! I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Error in sending request, please try again. The manager Walter prepared Purchase Documents set. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Got in contact with Julian shortly after the price dropped. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Car dealership. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. United States. Absolutely incredible!!! At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Called in. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Jason and Walter treated me with kindness and respect. I purchased a car from here 2 DAYS ago! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! FRAUD ALERT:. I left with a Mercedes certified vehicle that has all of the bells & whistles. The Merlex Auto Group Way. I visited dealership MerlexAutoGroup. Finally, one place to get all the court documents we need. RUN. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater Job. Was clean and in great condition. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. He couldn't talk then so I got a return call 5 or 6 hours later. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Uncover why Merlex Auto Group is the best company for you. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. February 2022 check engine light comes on again. Bait and switch tactics, not one car pictured I was interested in was available. 3.7. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. 6. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. (I checked it by calling to Arlington police department). All rights reserved. Public Records Policy. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY.