Turn on the gas supply and/or increase the inlet gas supply pressure. Allow several gallons to flush through the discharge line to an open drain. Customers reviews for Richmond water heaters all mention the high quality of these units. 13kW Model Flow Rate: up to 3.17 GPM. All Rights Reserved At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. Amazon.com: Richmond Tankless Water Heater This is similar for most tankless heaters on the market. It may be set too low. Corporate Office: 1100 Abernathy Road, Suite 1700 If you find yourself naked and cold at the start of a shower, relax and check a few things, but you might want to get dressed first. Click here to review this water heater's Energy Guide for more details. Check that the water heater is securely connected to earth ground. You can find the steps and the ways on the official site. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. the harder your water, the higher the potential for damaging mineral buildup. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Contact customer support. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Click here to browse our residential tanks! Richmond is one of the reputable brands, with several quality appliances on offer. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Electric tankless heaters from Richmond are particularly easy to install. Pressure switches- Make sure the pressure switches are not kinked. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Its compact size will leave room for a water softener or extra storage. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. Locate a category below and choose one of the available options. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. of cold water before the temperature slowly climbs back up. Set the thermostat to the desired temperature. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Do not attempt to remove the inner door. They make many types of heaters including gas, electric, and tankless heaters. Establish and follow a routine preventative maintenance program. Explore the water heaters key components. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. FV sensor detected presence of flammable vapors. with theEccotemp EZ-Flush System Descaler Cleaning Kit. Look in the manual for your specific water heater for these error codes if applicable. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. By creating an account you agree to the Hunker. I have a richmond encore tankless water heater model RMTGH95DVN. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. care for a long-lasting life. Toggle the ON/OFF switch located on blower assembly to the ON position. Just like ignition failure, you should first rule out simple causes such as a low propane tank or an unpaid gas bill. Water Connection Size: 3/4 inch. UNEXPECTED. This is an exclusive feature of the Richmond tankless water heaters. They are small enough to fit almost anywhere in your home. The company also has a corporate office in Atlanta, Georgia. If your home has a tankless water heater, you probably dont think too much about it unless theres a problem. Products - Richmond Water Heaters Contact Us - Richmond Water Heaters This can take up to 24 hours. Connect a garden hose to the drain valve near the bottom of the heater tank. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. Do not force it. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. This is also a means of assuring that there is power to the water heater. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Richmond urged the ANSI standards be reviewed. These models are not designed for use in mobile homes. Be sure to follow the manufacturer's instructions for flushing your water heater model. you need a valve bypass kitto assist with the cleaning process. How To Fix: Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. The Essential series consists of just tankless electric water heaters. Although uncommon, issues can arise if something isnt working correctly within your water heater. In addition to the hot water you needit gives you the power to know, control and protect. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Better still, it functions at up to 8,400 feet above sea level. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. When the second shower began, the initial warm Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. The cookie is used to store the user consent for the cookies in the category "Analytics". Each reference mark above or below these points indicates an approximate change of 10oF. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Richmond makes a variety of water heaters. Richmond Encore High Efficiency 9.5 GPM 199,900 BTU Tankless Natural If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Continue holding down the gas control knob for about 1 minute after the pilot is lit. in the shower until the cold water has passed. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. Close the drain valve on the tank and disconnect the garden hose. Hunker may earn compensation through affiliate links in this story. The warranties for the Encore RMTG series are even longer. We have a Richmond Encore tankless water heater, and had a power outage and when the power came back on, there is no power on the main read more canuck the pro 15,746 satisfied customers The tankless hot water at times will shut off during shower, it is a rheem umc-117. Richmond Water Heater Troubleshooting [Common Problem] - Lil Dutch Uncle The thermostat is accurate to within one degree, which gives you great control over the temperature of the water. long, narrow path to the heat exchanger. You can also call a qualified and professional service technician. If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control. Leaking or open hot water faucets could also be the reason you are not getting hot water. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. While they're enormously helpful, occasionally, they can present significant problems, one of which is that the pilot light is repeatedly going out. Inspect the combustion air-inlet and vent systems. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. Electric tankless heaters from Richmond are particularly easy to install. Self-modulating power control. Tank water heaters do not Analytical cookies are used to understand how visitors interact with the website. In some cases, it turned out that the owners had set the vent beyond the suggested limits. Richmond Water Heaters Review | Tank, Tankless, Hybrid | Buying Tips All Rights Reserved It can also be helpful if you understand some of Richmond water heater error codes. Adjust your thermostat. It indicates one of the temperatures adjust buttons is stuck closed. Richmond water heaters meet the same standards as those of their parent company. Texas State Board of Plumbing Examiners For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! However, since gas as a fuel source is cheaper, they cost less to run. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. You can use a vacuum cleaner on the burner and floor shield inside the water heater. The further your water has to travel from the water heater to Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). Learn more. Close the valve on the cold-water pipe feeding the water heater. Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. However, many first-time and beginner road travelers and RV How to Connect a Generator to Your Tiny House Without a Transfer Switch. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. Turn off the power to the water heater for 10 seconds and then back on. They should be able to guide and walk you through the troubleshooting. To improve comfort, the unit also has hot-start programming this keeps it in a ready-fire state at all times.