Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. I have even filed a police report. Written by Anjelica Cappellino, J.D. Ive emailed any and everyone I can google thats an exec @ boa. I called them back and let them know that I was going to contact a lawyer because this process that they have is a joke. The case alleges, however, that the bank has responded to systemic failures in its security measures by removing funds from recipients accounts, revoking credits or blocking recipients access to their accounts. December 19,2020 someone stole $2,780 dollars from my account at 3 ATMs here in Manteca, CA. YOU GOTS TO BE KIDDING !!! Bank of America froze the account, leaving Mosson unable to access the remaining funds. So, now Im questioning how BOA is handling our sensitivity information! The money was transferred to that account and never touched. It is as you want my money to be stolen. This is not right and once again Im on the street. on the third call they sent me to the bank, when I left my house there was no new charges on my account. Imagine that they only going to take deposits for me but want to keep my unemployment money. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. Then asked did I file a police report. _[swiftaccess37gmail com]_ September 20, 2021. California unemployment fraud 4 times worse than first reported, 'HELP US!!' by the time I got to the bank they had given away $5,000 from my account. So, I migrate you figured out my problem what was it? 900 dollars so i called the bank and they said someone had made a wihdraw from a atm in brea ca. I asked the BOA Fraud Dept how this happened so I could avoid a repeat occurrence, but got no answer. stolen from my Bank of America EDD card account. Please if any of you have resolved this please let me know what to do. How is that.? You must contact the I had to get my congressmans office involved. I have called many many times after just to be put on hold to look up then they hang up. Have a question for Michael and the 7 On Your Side team? I tried to make three transactions and they were declined. I called them immediately having to wait almost 3 hours to speak with someone. Initially I reported the stolen funds immediately on February 26th 2021 it took me weeks to get them to unfreeze my account only to discover I had a zero balance on the card and that all of those weeks that my account was frozen the claim was put on hold or stopped. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. REPORT YOUR THEFT TO COPS WITHIN AN HOUR OF SEEING THE THEFT. Why they didnt steal the money or close my account without notifying me. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. It was obviously not her as she didnt even file a claim. I have called them hundreds of times and have spent hours on the phone even put them on a phone conference with edd to price Im all cleared and still nothing. An investigation was started by BOA. The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. Secondly it would have been extremely nice for Bank of America or the unemployment office to notify me Ivette my account is being investigated for fraud. This whole situation us ruining my life. My health is suffering as they do nothing! Now Im left with no money and hoops to jump through. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. Any help and getting this cleared up from anybody would be greatly appreciated numbers emails whatever cause the system is sickening. A federal lawsuit claims that Bank of America, despite required by its exclusive contract with the EDD to provide secure accounts for the processing of unemployment benefits, didn't use an ar EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . "The bank stopped its normal procedures of conducting an investigation and started to use a flawed screening process," said Yick's attorney Brian Danitz with the law firm Cotchett, Petrie and McCarthy. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. I hadnt heard or wasnt able to get ahold of anyone(continuous hangups after waiting on hold for 4 plus hours). Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. This is an absurd! This shouldnt happen to anyone. Your email address will not be published. We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. "Bank of America should have known this was coming, they did not provide basic security measures. They are a mess and its on my dime. in January 2021, alleging that the Bank breached its exclusive contract with the California Employment Development Department (EDD) and violated the rights of thousands of California benefits recipients. A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. While she only lost $400 in her account, she says it's the principle of not having her case resolved that bothers her. I worked for butt off my whole life. After a month, when I contacted them they said oops! She told me that the guy who hung up on my accidentally canceled the replacement card they just sent me and that they now have to send out another new one! I called b of a and they put a freeze tracker as they call it. I want our voices to be heard, I don't want to feel like I'm second class just because I have an EDD card. This person literally changed everything and I received NO notice. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. BOA IS JUST AS BAD AS THE THIEVES TAKING THE MONEY. I have had mine frozen for over a month. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? I call Edd they say everything is great on their end per my account. with similar claims was filed against Bank of America. Went to use card to buy food for my family and declined. My second unemployment payment hit my account at 1am. Not only are they negligent w. money but they are exposing customers sensitive information. So now that my claim was granted their telling me that the extra 4,000 they kept if of mine I wont be getting that back. I have been asking to speak to a supervisor and have always gotten the run around from being forwarded to a busy line to long waits and asking if they could return my call in 1 business day. Ive had to pay a call back service $35 just to get put on hold. Thank you. The most frustrating thing is they dont have any answers. Ill join a class action suit against greedy Bank of America any day of the week, just tell me where to sign, I was hacked and found 3 atm withdrawals that I did not make. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. Ive been fighting for over a year.please help me. Bank of America sued over EDD unemployment debit card fraud Dealing with the same problem. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. My name is Cindy bryant. Im about to lose everything. They say they will call me back and never do. #4 I still havent received my money. I dont know if the money is still in account because no one can see the account since it was closed. Called back on Monday and had 3 reps forms Texas belligerently scream at me and asked to be transferred to a supervisor. v. Bank Of America, N.A., Case No. After several months of not hearing a word back from the escalation department, I speak with Jeff Sparks one time and suddenly I am contacted by the escalation team at Bank of America and told basically that there was nothing they could do for me, that the claim had been closed. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. The girl never started a case for me. Judge orders Bank of America to stop auto-denying EDD fraud claims they did not return the stolen funds and basically insinuated his report was fraudulent. This is to follow up on my post on March 24, 2021. Shame on them!! The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. In the meantime, CBS reported a San Francisco law firm has filed a class-action lawsuit against Bank of America alleging a number of failings by the bank and its inability to protect those with EDD cards from fraud. Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. my ui account was hacked forr $440 back in september i called and submitted a claim waited a week for a new card and when i received the new card i set up a new pin and noticed it had $20 on it, hmmm. They will not respond to emails or phone calls. We will sign up for sure. Nobody knew why my purchases were being denied. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. I just pray for them after my shift, honestly.. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. The backlog and processing of unemployment claims continue to frustrate people who need it most. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! Any closed claim based solely on results of the previously-used fraud filter has to be reopened within 30 days. Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. I have no confidence they will return my money and it happened at my branch B of A bank a mile away. I had 860 stolen January 3rd. Bank of America froze my account because i reported someone took out $2000, i dont know how they did it because i always had my card with me but i have a gut feeling that this information was stolen at a gas station when i tried to pump gas. Im out $800 from my EDD account because someone from Long Beach withdrew money out from an ATM! Weve been on hold every single time a minimum of 42 minutes. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. That automated system still couldnt recognize the new card number. I don't get my money back?" Please help me! On January 26, 2021, Altshuler Berzon LLP, together with co-counsel, filed a federal class action lawsuit brought by plaintiffs Roland Oosthuizen and Rosemary Mathews on behalf of themselves and thousands of other Californians who have been victimized by fraudulent transactions in their Bank of America-issued unemployment benefit debit card accounts. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. "Bank of America should allow people to have their claims heard. Called BofA to report fraud and start a fraud case. On Dec 17, 2020. I too am receiving Edd Unemplyment payments, and my account has been frozen. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. 2021 CBS Broadcasting Inc. All Rights Reserved. Please download the PDF to view it: Download PDF. Nothing has helped nor worked. 2. This exact thing has happened to me! I checked my online banking again to find that there had been several deductions from my balance, totaling the amount of the original credit I received in August of $1,819.06 . Same happened yesterday they got me for$1600.00i. Top Class Actions is a legal news source They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. They refuse to refund any of the stolen money. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. The Bank of America Unemployment Account Hack Class Action Lawsuit is Mosson, et al. Now, a class action lawsuit filed in the U.S. District Court in San Francisco on Friday claims Bank of America failed to stop scammers from stealing money off EDD debit cards of struggling workers. Because of that we were contacted by hundreds of plaintiffs who wanted to join the case," said Danitz. It was also done at a Wells Fargo atm while i was at work. Over $200 was stolen from my unemployment bank of America account. This person asked who I was and then proceeded to say, Ah, this is 123-45-6789 (fake social) born on 01/01/1990 (fake dob). This person knew my social and dob. What do I do? I am stressed to the maximum. I have to pay taxes and have a 1099 claiming I received all this money and I didnt. In our case this is Disability payments from EDD. This isnt free money. Iv had numerous problems with my account that goes back almost a year now of showing skimming. Per the case, two of the plaintiffs received credit for the fraudulent transactions from Bank of America only to have the bank later remove the funds and cause their accounts to fall into a negative balance. Fast forward to April 24, 2021 I got a letter in the mail stating that I won my claim and my account had been credited $2783 ($3 was for the 3 $1.00 transaction fees) thank God my money back! All the transactions happened within a 4 week period and I was never notified by BofA. I would like to join the lawsuit. My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card.