But yes my wife and I she had a Samsung 10 and I have an old Samsung 8 I put the chip in the eight like instructed to do by T-Mobile and my service has been so slow its worse than 10 years ago with a CDMA service. T-Mobile is facing a lawsuit from the Federal Trade Commission. So I hurry up and play store google it was proving fact I was getting hack my wireless cricket was noice. Add me the service with 5g is nothing like they said it would be- its a diaster! Every month it goes up. They would claim they were fixing the problem by lying to me one minute about a tower nearby receiving maintenance yet while everyone on my family plan having the same problem (we all live far from each other, not using same tower). If you received direct notice from T-Mobile, letting you know that you were affected, contact our law firm for a free, confidential evaluation of your claims. T-Mobile has reportedly suffered five recent data breaches. But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. PLEASE add me to the class action . Yes, I know you get what you pay for. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. So if I get hurt again and I cant dial 911. My service has been terrible. It was difficult because we where long time customers and where under the assumption it should get better wish we werent forced to change. I texted why you cut off the phone what have I done work. This data breach affects more than 50 million current, former and prospective customers. having problems issues and everything else theyre being barred it and they cant talk to just one person at a time. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. T-Mobile to pay customers $350 million after data breach Please add me. Reliable reporting indicates that the T-Mobile breach affects 7.8 million current customers, 40 million former customers, and 850,000 active prepaid customers. More information on the settlement can be found here. Read About More Class Action Lawsuits & Class Action Settlements: ","acceptedAnswer":{"@type":"Answer","text":" I never received the $200 credit for upgrade promised in store due to customer service error. By clicking Sign up, you agree to receive marketing emails from Insider T-Mobile first of all is terrible service people are pompous and arrogant and are uneducated and dont even know how to help you. My experience merging from Sprint to T-mobile has been an absolute nightmare. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. He says T-Mobile developed the networks launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. A cyberattack launched against T-Mobile exposed the personal data, including social security numbers, of at least 47 million current, former, and prospective customers. I am supposed to have LTE, 3G. News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. Im still without a phone since the changeover. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration. Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. The customer service was horrendous. Although your contract may prohibit litigation, Small Claims Court is not the same thing. Also, had our plan costs changed whenever they felt like doing it. People need to know someone is out there to help! Because this is just half of whats I have been going through the last 5 years. 5G was forced on everyone and current phone is not compatible, so now what? However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. Our service doesnt exist were we live. T-Mobile Settles to Pay $350M to Customers in Data Breach 310-740-3401, Please add me. So if I pay more for the service that I already dont get it might get better according to them. On the 15 it pop up $95, due. This happens to my phone/service daily where Im unable to use my phone for anything, calls, text and or internet for hours at times. It took almost a week of investigation with the help of my TM business sales agent to discover this. There is a 45 mile stretch in my area now where there is ZERO service. Horrible, horrible service. Switch back to Verizon. Lawsuits against T-Mobile started streaming in after the telecom giant announced on August 16, 2021 that it had been the victim of a data breach during which an unauthorized individual gained access to the personal information of roughly 76 million people, including T-Mobile customers and consumers who had applied for credit with the company. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. settlement administrator or your attorney for any updates regarding Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. I received think 12/13. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. Oh yes 12 hours and it gets old because once you stop, the conversation ends and they stop talking to you but it takes them so long to respond because theres so many People. Its actually holding papers down. I have LG V6 its sucks most of the time I have no bars, Add me . You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. Motherboard later confirmed that the information came from T-Mobile servers. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. On July 2, 2020, T-Mobile shut down Sprints 5G network. You should not send private, time-sensitive, or privileged information via this website. Moreno argues the arbitration provisions are substantively unconscionable.. Ready to start your claim? Sprint T-Mobile representative told me all of this after I had bought a Samsung due to the LG I had been broken more than once and on the second time it couldnt be repaired. Add me and I have more information on this 99 Representatives. This field is for validation purposes and should be left unchanged. Some states prohibit attorney representation, but you can always consult a lawyer before you file a Small Claims lawsuit against T-Mobile. Contact us now for a confidential evaluation of your potential claims. And I seem I not getting threw this hung up. My family has has had sprint for years I live in West Virginia, when the companies merged they sent us new Sims cards for are phones, they didnt take into consideration that were we live doesnt have 5g now we have Sims for 5g but only have 4g at best, this has left us with bad service, dropped calls, missed important calls from Drs, many more important calls my mother and myself are cancer patients, have telemedicine appointments that cut out or dobt happen, so much problems, even though we have horrible service are bill has only went up. FCC probably know my name by looking at my e- mail I have contacted them so many times. Where: T-Mobile and Verizon are used by consumers nationwide. T-Mobile class action over 5G network launch sent to arbitration Please add me. 2:22-cv-00843 in the U.S. District Court Western District of Washington. All of the photographs on this page are of models, not clients. Said I didnt qualify for a booster and to wait for new tower to be fixed. Please add me. What do you think of the allegations against T-Mobile? My phone works when it wants to and doesnt work when it dont. Been with Sprint 18 years and lived in same home 6 years. For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. I was about to sue T-MOBILE in small clai.s but, maybe Ill talk with this guy instead. Why????. We also noticed we were getting throttled all the time. No data. Areas that had sketchy service now have ZERO service. How do I join this action? Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. If you have any concerns concerning your claim status, claim form, or when funds are anticipated to be sent out, you must contact the settlement administrator or your attorney. When I contacted T-Mobile about this same problem they werent trying to give me much information. Submit below. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. I am not a lawyer and cannot answer this question."}}]}. P.O. Tower has work other for over 2 years now. I had a perfectly working paid off phone. You will file your case yourself, may be able to represent yourself. Weve been there and done that, and know how to help. Definitely ADD ME! For further information, please complete the form on this page. They gave us pennies for them when they were both in excellent condition! F (412) 231-0246, Administrative Office Plus it chooses whem.it wants to work. T-Mobile says it has begun sending communications to those affected by the breach. He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. if you are a T-Mobile customer and believe you've been affected by this data breach. I took my card off. I had a 5G phone and my service was awful at one time I could not even call 911 and was fighting with T Mobile over my service. They even cut down on 4G make both of my phone uselsss. Certain states give citizens up to $1000 for helping to enforce their data breachlaws. T-Mobile customer service promised you everything when you signed up. How can I file a lawsuit? More than 2 Representatives told me my prior phone and new one I had to purchase would no longer work on new network and that I would need to get a new phone again. Consumer arbitration is an efficient and effective process for resolving disputes against corporate giants. Also, missed many calls and texts after being sent T-mobile Sim cards for our phones. Please add me. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. Before you consider a T-Mobile lawsuit, check the contract you signed. I work from my phone and absolutely cannot function without a working connection. Pittsburgh, PA 15222 Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. There is no date in sight for them to return my service. I have had T-mobile for more than 10 years. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. P (626) 550-1250, Disclaimer|Privacy Policy | 2013-2023 All Rights| 1 (800) 467-5241. The American Bar Association is a proud member of Top Class Actions. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. Even with the right attorney, your chances of getting to court, much less winning or even getting a settlement, are slim. I went through interruptions with phone service to no service at all and to buy new phones for service. For former customers, other carriers also have similar account takeover protection services available. According to T-Mobile, not all the stolen data files contained the same information. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. Pfizer's Xeljanz (tofacitinib) is a drug used to treat patients with arthritis and ulcerative colitis.